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AKUNA LEARNING PRIVACY POLICY

Last Updated: 5 October 2026

This Privacy Policy explains how Akuna Learning (“Akuna Learning”, “we”, “us” or “our”) collects, uses, stores and shares information about you (“you” or “your”).

This Privacy Policy applies when you visit the Akuna Learning website, register to receive information about Akuna Learning, submit an application to one of our programmes, participate in training, mentorship, events or other Akuna Learning activities, contact us, engage with us on social media, or otherwise interact with our services (collectively, the “Services”).

We may update this Privacy Policy from time to time. If we make changes, we will revise the “Last Updated” date above and, where appropriate, provide additional notice through our website, by email or through another appropriate communication channel.

We encourage you to review this Privacy Policy periodically so that you understand how we handle your personal information and the choices available to you.

1. ABOUT AKUNA LEARNING

Akuna Learning provides education, training, mentorship and professional development opportunities designed to support creators and creative professionals.

Our programmes may include online learning, in-person learning, mentorship, creative development, events, networking opportunities, project development, pitching and opportunities to be considered for funding, production or other professional opportunities.

Specific programmes may be delivered together with educational, technology, production, funding or other programme partners. Where appropriate, we will provide additional information about how personal information is used in connection with a particular programme.

2. INFORMATION WE COLLECT

The information we collect depends on how you interact with Akuna Learning.

2.1 Information You Provide to Us

We collect information that you provide directly to us.

For example, when you register to receive updates, complete a form, submit an application, participate in a programme, attend an event, request support or otherwise communicate with us, we may collect information including:

•   your first and last name;

•   your email address;

•   your telephone or WhatsApp number;

•   your country of residence;

•   your nationality or location, where relevant to programme eligibility;

•   your areas of creative or professional interest;

•   information about your education, experience or professional background;

•   portfolio, creative work or links that you choose to provide;

•   written application responses, cover letters or personal statements;

•   photographs, audio, video or other application materials;

•   information relating to a team or collaborative application;

•   information necessary to assess eligibility for a programme;

•   information relating to accessibility or reasonable accommodation where you choose to provide it; and

•   any other information that you choose to provide to us.

2.2 Information Relating to Applications and Programme Participation

If you apply for or participate in an Akuna Learning programme, we may collect information relating to your application and participation, including:

•   application status and assessment information;

•   eligibility and verification information;

•   course registration and course progress;

•   attendance and participation;

•   assignments and creative work submitted during a programme;

•   mentor, instructor or assessor feedback;

•   project concepts, proposals and pitch materials;

•   team composition and collaboration information;

•   selection or funding decisions;

•   communications relating to your participation; and

•   programme outcomes.

Where online or in-person sessions are recorded, appropriate notice will be provided before or at the time of recording.

2.3 Information We Collect Automatically

When you visit or use our website or digital services, we and our service providers may automatically collect certain information, including:

•   IP address;

•   browser type;

•   operating system;

•   device type;

•   pages viewed;

•   links clicked;

•   date and time of access;

•   approximate geographic location derived from your IP address; and

•   other information about how you interact with our website and Services.

2.4 Information We Receive from Other Sources

We may receive information about you from organisations or individuals involved in delivering an Akuna Learning programme, including programme partners, educational partners, mentors, service providers, referral organisations or other third parties, where permitted by law.

We may combine information received from these sources with information that you provide directly to us.

3. HOW WE USE INFORMATION

We may use the information we collect to:

•   provide, operate, maintain and improve Akuna Learning and our Services;

•   register you for notifications, programmes, courses or events;

•   administer and assess applications;

•   determine programme eligibility;

•   communicate with you about your application or participation;

•   deliver training, mentorship and other programme activities;

•   facilitate teams, mentorship, networking or collaborative opportunities;

•   administer assessments, pitching, funding or project-development processes;

•   provide participant support and respond to questions;

•   send administrative, operational and security communications;

•   communicate with you about Akuna Learning programmes, applications, events and opportunities where you have requested or consented to receive such communications;

•   monitor and analyse the performance and effectiveness of our programmes;

•   understand how our website and Services are used;

•   maintain the security and integrity of our Services;

•   prevent, identify or investigate fraud, abuse or unlawful activity;

•   comply with legal, regulatory, contractual and financial obligations;

•   protect the rights, safety and property of Akuna Learning, participants, partners and others; and

•   carry out any other purpose that we explain to you when your information is collected.

4. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share personal information in the following circumstances:

4.1 Service Providers

We may share information with trusted vendors, consultants and service providers that perform services for us, including providers of:

•   website hosting and development;

•   application-management systems;

•   email and communications services;

•   learning-management systems;

•   cloud storage;

•   analytics;

•   virtual meeting and event platforms;

•   programme administration; and

•   technical and professional support.

These organisations may access personal information only as necessary to provide services to us and subject to appropriate contractual or legal protections.

4.2 Programme Partners

Where necessary to operate an Akuna Learning programme, we may share relevant information with programme partners, educational partners, instructors, mentors, assessors, selection panels, production partners or funding partners.

We will seek to limit such information to what is reasonably necessary for the relevant purpose.

Where a particular partner will use your information independently for its own purposes, we may provide additional information to you at the appropriate time.

4.3 Legal and Safety Requirements

We may disclose information where we reasonably believe disclosure is necessary to:

•   comply with applicable law, regulation, legal process or lawful governmental request;

•   enforce our terms, policies or agreements;

•   investigate fraud, security incidents or unlawful activity; or

•   protect the rights, property or safety of Akuna Learning, our participants, partners, the public or others.

4.4 Professional Advisers and Corporate Transactions

We may share information with lawyers, accountants, auditors, insurers and other professional advisers where reasonably necessary.

We may also disclose information in connection with a merger, restructuring, financing, acquisition, transfer or sale of all or part of our organisation or assets.

4.5 With Your Consent

We may share information with your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. COMMUNICATIONS, ANALYTICS AND COOKIES

5.1 Email, WhatsApp and Other Communications

If you ask to receive information from Akuna Learning, we may contact you using the communication details you have provided, including by email or, where appropriate, telephone or WhatsApp.

You may unsubscribe from promotional or opportunity-related communications at any time by using the unsubscribe link contained in our emails or by following any other opt-out instructions provided in the communication.

Please note that even if you opt out of promotional communications, we may still contact you where necessary in connection with an application, programme, security matter or other administrative purpose.

5.2 Cookies and Analytics

We and our service providers may use cookies and similar technologies to understand how visitors use our website, maintain website functionality, remember preferences, improve performance and analyse the effectiveness of our Services.

Depending on the technologies used on the website, these may include:

•   strictly necessary cookies;

•   functionality cookies;

•   analytics or performance cookies; and

•   other cookies for which consent may be requested where required.

You may be able to control or reject cookies through your browser settings or through any cookie-management tools made available on our website.

6. INTERNATIONAL TRANSFERS OF INFORMATION

Akuna Learning operates programmes involving participants, partners and service providers in multiple countries.

As a result, your personal information may be transferred to, stored in or accessed from countries other than the country in which you live.

Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally. These measures may include contractual protections, obtaining consent, relying on recognised adequacy mechanisms or using other legally recognised safeguards.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to administer applications and programmes, maintain appropriate programme records, comply with legal or contractual obligations, resolve disputes and protect our legitimate interests.

Different categories of information may be retained for different periods.

Where information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal requirements.

8. YOUR CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have the right to:

•   request access to personal information we hold about you;

•   request correction of inaccurate or incomplete information;

•   request deletion of your personal information;

•   object to or request restriction of certain processing;

•   withdraw consent where processing is based on consent;

•   request a copy or transfer of certain information;

•   opt out of marketing communications; and

•   raise a concern or complaint with an appropriate data-protection authority.

These rights are not absolute and may be subject to applicable legal limitations or exceptions.

To exercise a privacy right, please contact us using the details below.

9. CHILDREN AND YOUNG PEOPLE

Akuna Learning programmes may have specific age and eligibility requirements.

Where a programme is not intended for children, we do not knowingly seek to collect personal information from children through that programme.

If a particular programme permits participation by a person under the age of legal majority in their jurisdiction, we may implement additional safeguards and obtain parental or guardian consent where required by applicable law.

10. DATA SECURITY

We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission, electronic storage system or information-security measure can be guaranteed to be completely secure.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to Akuna Learning, our technology, our partners, our Services or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy and provide additional notice where appropriate.

12. CONTACT US

If you have any questions about this Privacy Policy, wish to exercise a privacy right, or have a concern about how Akuna Learning handles personal information, please contact:

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